I strongly feel that ISO certification is the biggest hoax on the corporate world, wrought by some European Consultants who had too much time at hand. ISO certifiation improves quality - and Laloo was the best CM in India. I have been involved in ISO certification processes and know the tricks we did to clean up our books and fool the auditors.
Why this rant now? Some clients expect me to get ISO certification for potato selling too. Death to them.