You have got an order through your Int'l HQ. You offload it to another person since you don't have an office in that particular city. Your sub contractor replies that the job has been completed.
After a couple of days you get a mail from the client saying that the job is not yet complete, that you have lied to him and he will not use your services anywhere, including your Int'l HQ.
The sub contractor wrings his hand and says some mistake. Your HQ is at your throat. What do you do?